Quadient INSPIRE

Quadient Inspire is an enterprise communication platform enabling your business to consistently deliver relevant personalised messages, at the right time through the preferred channel. This intelligent use of communications has enabled Quadient clients to build loyalty that lasts, while driving down costs and reaching new markets and customers.

  • Quadient delivers the best-of-breed solution with unrivalled experience in the field of Customer Communications Management (CCM).
  • Quadient's solution inspires businesses and enterprises to take customer communications to a whole new level and benefit from every conversation.
  • Quadient is a global company, headquartered in Switzerland, with offices throughout Europe, America, Asia and Australia. In 2012 Neopost acquired Quadient.
  • Quadient serves thousands of users worldwide in a wide range of industries including financial services, banking, insurance, telecommunications, utilities and health care.
  • Quadient Inspire is an enterprise communication platform enabling your business to deliver personalised communications, at the right time through the preferred channel.

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DEDUPE

ReDigital Dedupe is a full-featured de-duplication package for selecting & removing duplicate records from your data. It is fast, simple and powerful. The software removes duplicate records based on comprehensive, fully customisable criteria the user.

Dedupe compares the values from one or more fields from all records & matches them based on the settings found in the configuration file. Multiple set by files can be supplied & Dedupe will perform the deduplication across all supplied files in addition to internally deduplicating all files. An option can be set so that files are not internally deduplicated, but the records are excluded by comparing them against a separate file.

When multiple files are supplied for processing, options can be set individually for each file; this allows files of different formats to be supplied at the same time, with each file having its own custom options.

There are a number of different algorithms available for comparing records; from exact match, to close match, to fuzzy matching.

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SOLUTIONS

ReDigital has a proven track record in providing customised solutions to Service Bureau's and corporate enterprises for Customer Communications Management. ReDigital works with our customers from requirements gathering and solution design, through to installation and testing of integrated Quadient Inspire solutions.

Our solutions have included:
  • Enterprise deployment of Quadient solutions
  • Data input, transformation and file merging
  • Automated print production solutions
  • Automated Multi-channel communications solutions
  • Integration with Archive and Retrieval systems
  • Integration with Postal Address validation systems
  • De-duplications systems interfaces
  • Mail Run Data File (MRDF) integration
  • Interface to email and SMS delivery systems

SERVICES

At ReDigital we provide a range of services based around our CCM technologies, and use our experience and expertise to delivering solutions based on these technologies.

Consulting
The foundation steps of planning and implementing are the most important aspects of introducing new technology. Implementing new technology quickly and efficiently will help you to get the most out of your investment, sooner rather than later. ReDigital Consulting Services will help you get there in a cost effective and timely manner. Our team are trained experts in Quadient Inspire technologies and are committed to your success.

Education and Training
Empower your team and maximise your Quadient investment by taking advantage of our range of training options. From on-line courses to classroom instructor lead training, our instructors specialise in Quadient Inspire solutions. We customise courses to your needs and will lead your people through a series of hands­ on exercises to ensure understanding.

We can assist with Quadient Inspire knowledge transfer — from custom courses and seminars to on­site mentoring programs. To learn more about our training programs, please contact the team at ReDigital. The open architecture of the award winning Quadient Inspire suite provides our customers with flexible design and solution integration options. Contact ReDigital to discuss how we can assist with designing and implementing a solution that suits your business needs.

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ABOUT REDIGITAL

ReDigital was founded in 2010 as the Australia and New Zealand distributor for Quadient Software Technologies. The combined skills and experience of our team ensures our clients are offered expert advice, professional solutions and exceptional service.
We pride ourselves in understanding your business objectives and have a total commitment to customer service and professionalism. We strive to ensure that our solutions always meet your expectations.

BLOG

Read the latest blogs from David Allen, our New Zealand country manager and resident CCM expert. David writes a regular blog on a wide variety of CCM-centric topics, so stop by and have a read of some his terrific insights.

Nov

Want to get your customers online faster – who doesn’t?

Are you in the B2C space and struggling to convert your customers from mail to digital? If so, you are not alone.

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Dec

Whats in the new Quadient name?

Quadient – the new name for GMC software - launches with integrated approach to Customer Experience.

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Feb

The Rise and Rise of the Public Cloud

There is a growing shift by both large and medium sized businesses to the Public Cloud. But why?

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CONTACT US

Contact us using the form below, or alternately in Australia on +61-2 9404 0161, and in New Zealand on +64-4 914 4427.

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