GMC INSPIRE

GMC Inspire is an enterprise communication platform enabling your business to consistently deliver relevant personalised messages, at the right time through the preferred channel. This intelligent use of communications has enabled GMC clients to build loyalty that lasts, while driving down costs and reaching new markets and customers.

  • GMC Software Technology delivers the best-of-breed solution with unrivalled experience in the field of Customer Communications Management (CCM).
  • GMC's solution inspires businesses and enterprises to take customer communications to a whole new level and benefit from every conversation.
  • GMC is a global company, headquartered in Switzerland, with offices throughout Europe, America, Asia and Australia. In 2012 Neopost acquired GMC.
  • GMC serves thousands of users worldwide in a wide range of industries including financial services, banking, insurance, telecommunications, utilities and health care.
  • GMC Inspire is an enterprise communication platform enabling your business to deliver personalised communications, at the right time through the preferred channel.

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DEDUPE

ReDigital Dedupe is a full-featured de-duplication package for selecting & removing duplicate records from your data. It is fast, simple and powerful. The software removes duplicate records based on comprehensive, fully customisable criteria the user.

Dedupe compares the values from one or more fields from all records & matches them based on the settings found in the configuration file. Multiple set by files can be supplied & Dedupe will perform the deduplication across all supplied files in addition to internally deduplicating all files. An option can be set so that files are not internally deduplicated, but the records are excluded by comparing them against a separate file.

When multiple files are supplied for processing, options can be set individually for each file; this allows files of different formats to be supplied at the same time, with each file having its own custom options.

There are a number of different algorithms available for comparing records; from exact match, to close match, to fuzzy matching.

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SOLUTIONS

ReDigital has a proven track record in providing customised solutions to Service Bureau's and corporate enterprises for Customer Communications Management. ReDigital works with our customers from requirements gathering and solution design, through to installation and testing of integrated GMC Inspire solutions.

Our solutions have included:
  • Enterprise deployment of GMC solutions
  • Data input, transformation and file merging
  • Automated print production solutions
  • Automated Multi-channel communications solutions
  • Integration with Archive and Retrieval systems
  • Integration with Postal Address validation systems
  • De-duplications systems interfaces
  • Mail Run Data File (MRDF) integration
  • Interface to email and SMS delivery systems

SERVICES

At ReDigital we provide a range of services based around our CCM technologies, and use our experience and expertise to delivering solutions based on these technologies.

Consulting
The foundation steps of planning and implementing are the most important aspects of introducing new technology. Implementing new technology quickly and efficiently will help you to get the most out of your investment, sooner rather than later. ReDigital Consulting Services will help you get there in a cost effective and timely manner. Our team are trained experts in GMC Inspire technologies and are committed to your success.

Education and Training
Empower your team and maximise your GMC investment by taking advantage of our range of training options. From on-line courses to classroom instructor lead training, our instructors specialise in GMC Inspire solutions. We customise courses to your needs and will lead your people through a series of hands­ on exercises to ensure understanding.

We can assist with GMC Inspire knowledge transfer — from custom courses and seminars to on­site mentoring programs. To learn more about our training programs, please contact the team at ReDigital. The open architecture of the award winning GMC Inspire suite provides our customers with flexible design and solution integration options. Contact ReDigital to discuss how we can assist with designing and implementing a solution that suits your business needs.

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ABOUT REDIGITAL

ReDigital was founded in 2010 as the Australia and New Zealand distributor for GMC Software Technologies. The combined skills and experience of our team ensures our clients are offered expert advice, professional solutions and exceptional service.
We pride ourselves in understanding your business objectives and have a total commitment to customer service and professionalism. We strive to ensure that our solutions always meet your expectations.

BLOG

Read the latest blogs from David Allen, our New Zealand country manager and resident CCM expert. David writes a regular blog on a wide variety of CCM-centric topics, so stop by and have a read of some his terrific insights.

Jun

Omni-channel – why people cringe!

Not another acronym I can hear you say! Why introduce yet another term when everyone understands what multi-channel actually means?

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May

Banks – are they doing enough?

In my view the banks in New Zealand are way ahead of their counterparts in other parts of the world, but will that be good enough as the rules of the game rapidly change?

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Apr

Why CCM is important in healthcare.

IDC recently conducted some great research to gain insight into the evolving Customer Communication Management (CCM) landscape,

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CONTACT US

Contact us using the form below, or alternately in Australia on +61-2 9404 0161, and in New Zealand on +64-4 914 4427.